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News Releases2019-12-06T09:40:43-05:00
8Feb, '21

Chelsey Park is Runner Up for Best Of London Award

February 8th, 2021|News|

Chelsey Park has been recognized as the Runner Up for the 2020 Best Of London award for Best Nursing Home in an annual survey conducted by the London Free Press.

The home has been first or runner up for 7 consecutive years!

Congratulations to our team at Chelsey Park!

9Jul, '20

Southbridge Care Homes Taking Action to Transform and Enhance Delivery of Seniors Care

July 9th, 2020|COVID-19 Updates, News|

Cambridge, ON – July 9, 2020 – As part of its ongoing efforts to transform and enhance the delivery of long-term care for seniors in Ontario, Southbridge Care Homes has appointed a new Chief Seniors’ Advocate and Strategic Partnerships Officer, a role which will be filled by former Ontario Long-Term Care Association CEO, Candace Chartier.

“Ms. Chartier brings with her more than two decades of experience in Ontario’s long-term care sector, and she has an extensive and established record of advocating for change that will benefit seniors across the province, starting with changes in our own homes,” says Ryan Bell, CEO of Southbridge Care Homes. “Her forward-thinking approach to how we care for our elderly is exactly what we need in light of the impacts from COVID-19.”

As Southbridge’s Chief Seniors’ Advocate and Strategic Partnerships Officer, Chartier will be responsible for leading and implementing the organization’s ongoing commitment to quality and care across Southbridge’s 37 care homes, including ensuring strong accountability mechanisms focused on operational standards and quality of living for the seniors we care for.

Over the past several weeks, Southbridge has further responded to the pandemic by putting  enhancements into place including:

  • Testing staff twice per month for COVID-19.
  • In addition to the Infection Prevention and Control (IPAC) support provided by Extendicare (the manager of Southbridge’s 37 homes), Southbridge recently hired an epidemiologist who is solely focused on residents and staff at Southbridge homes; and
  • In addition to the recruitment support provided by Extendicare, Southbridge has hired a Human Resources recruiter to be solely focused on Southbridge homes.

To build on these efforts, Chartier will focus on:

  • Advocating to government and other stakeholders for change in seniors’ healthcare as it relates to the retirement and long-term care sector;
  • Advocating to government and other stakeholders for the need to expedite the redevelopment of C licensed beds into new beds, including advocating for more capacity; and
  • Developing new and fostering existing partnerships in the long-term care and retirement sectors.

“It’s true that COVID-19 has presented unique challenges in the long-term care sector. But it has also presented unique opportunities within our 37 homes to optimize the way we deliver care to our residents, and protect our staff,” says Chartier. “Long-term care needs to be considered on a spectrum of healthcare services, and I am looking forward to the opportunity to bring a collaborative approach to the role.”

Chartier joins the Southbridge team after having served as the CEO of Safe Haven Consulting Inc. She also sits on the Board of Directors of Ontario Shores Centre for Mental Health Sciences and the Ontario Pharmacists Association. Candace has also been representing senior care during the COVID-19 pandemic at the provincial Ontario Health strategy tables.

2Mar, '20

Chelsey Park Partners with Future Skills Centre to Support Personal Support Worker Dementia Training

March 2nd, 2020|News|

BE EPIC Program designed to help PSWs feel more comfortable in the care they provide and ultimately stay in this high demand profession longer

LONDON, March 2, 2020 – Chelsey Park recently played host to an important training initiative from the Future Skills Centre to help recruit and maintain Personal Support Workers.

The BE EPIC program from the Future Skills Centre is designed to help Personal Support Workers feel more comfortable in the care they provide and ultimately stay in this high demand profession longer.

At its core, the Be EPIC program teaches ‘person-centered communication’ in which the caregiver gets to know their client’s life history and incorporates that knowledge into their conversations as they build a relationship while going about tasks like bathing, dressing and feeding.

Chelsey Park participated in real life 1:1 situations presented through a scenario-based activity involving the home’s Personal Support Workers and actors. All 9 full-time, mid-career Personal Support Worker participants felt that the training provided them with many new communication techniques to assist with caring for people living with Dementia.

It is hoped that the training provided through vignettes with simulated persons with Dementia will make the occupation more attractive to mid-career workers transitioning to the job as the economy changes.

For more information on this program, please visit

About Southbridge Care Homes

Southbridge Care Homes is a Canadian-owned enterprise providing acquisition, management and redevelopment services to the long-term care homes and retirement communities in Ontario. Our mission is to operate a best-in-class portfolio of care homes and retirement communities that consistently deliver excellence in care and services in an economically sustainable manner.

For further information please contact:
Richard Franzke
Vice President – Communications
Southbridge Health Care LP
766 Hespeler Road, Suite 301
Cambridge, ON N3H 5L8
P: (519) 621-8886 x. 112
F: (519) 621-8144

21Feb, '20

Bridge to Dream Helps Reconnect a Passion for Man’s Best Friend

February 21st, 2020|Bridge to Dreams, News|

Don, a resident at Southbridge Roseview Long Term Care Home, has always been a dog lover. He has owned and rescued many dogs throughout his life. With his move to his new home at Roseview he had to put that passion to care for man’s best friend on hold.

Thanks to the Bridge to Dreams program, Don was able to reconnect to his passion. Paired up with Southbridge Roseview volunteer Robin, a program was set up for Don at the Thunder Bay Animal Services Centre. Don and Robin go to the facility weekly to walk and groom the dogs and help promote them for adoption. Don and Robin also bring the dogs from the facility to the home to visit the other residents.

Through this partnership, Don is now reconnected to his community by doing something he truly loves. In addition, Robin has made a new connection and has adopted Musti, a dog from the shelter.

A happy story for all in Thunder Bay.


13Feb, '20

Bridge to Dreams Helps Resident Return to His Trinidadian Roots

February 13th, 2020|Bridge to Dreams, News|

Robert Nathaniel (aka Nate) is originally from Trinidad. He boasts of the country’s delicious cuisine and talent that exists among the many Trinidadians who can play the steel pan drums. Nate can play the steel pan drums and often does for his fellow co-residents that reside at his home of Parisien Manor in Cornwall, ON. Nate has even produced his music.

Nate wished he could once again taste the cuisine of his homeland. As a matter of chance, a local organization was hosting an event whereby a five course Caribbean meal was being served.

Johanne Wensink, the Director of Care for Parisien Manor reached out to the organizer of the event to obtain meal tickets. The organizers were happy to hear that Nate would be attending the event with the Director of Care and Nate’s son. They were even more thrilled when they heard that Nate played the steel pan drums and might be inclined to play for the audience.

Nate was very pleased with the quality of the food which was graciously donated by the restaurant. In return, Nate played his very own set of steel pan drums for an audience of approximately 60 guests. Everyone enjoyed listening to his beautiful drum and showered him with applause. Nate also met the Mayor of Cornwall, Bernadette Clement, who told Nate that her father was also from Trinidad, and that they shared much in common.

This Dream grew from being a simple desire to connect with Nate’s roots through food to the opportunity for Nate to show off his skilled drum playing which earned him recognition, praise, and most of all, an elated sense of dignity and belonging to the community of Cornwall, ON that has become his home.

Parisien Manor is a 65 bed accredited and licensed long-term care home located in the beautiful community of Cornwall, Ontario.

Southbridge Care Homes

Creating Caring Environments for seniors is a remarkable responsibility that Southbridge Care Homes takes seriously. Managing more than 30 long-term care homes, retirement and independent living communities across Ontario, we strive to ensure our residents feel connected, supported, loved and cared for.

Contact Information

Richard Franzke
Vice President, Business Development and Communications
766 Hespeler Road, Suite 301
Cambridge, ON N3H 5L8
P: (519) 621-8886, x. 112
M: (519) 404-9526
F: (519) 621-8144

11Feb, '20

Chelsey Park wins Best of London 2020 Award

February 11th, 2020|News|

Chelsey Park has won the 2020 Best Of London award for Best Nursing Home in an annual survey conducted by the London Free Press. This is the home’s sixth year in a row winning this award. Congratulations to our team at Chelsey Park!

Questions? We Can Help!

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