Need Assistance? Call Us at 519-621-8886
COVID-19 Updates

COVID-19 Updates

For the most up-to-date information on the outbreak in your region, please visit your local public health unit website.

COVID-19 Updates2021-12-03T12:28:25-05:00
1Sep, '21

Mandatory Vaccination Letter

To All of our Valued Employees,

We want to start by thanking you and your leadership for all that you’ve done to help keep COVID-19 out of our Homes and to protect each other, our residents and their families. Many of you and members of your teams have shared how important vaccine mandates are and advocated for a mandatory vaccination policy at your Homes.

That is why Southbridge has joined other Canadian leading seniors’ care providers to announce that we are making COVID-19 vaccination mandatory for our team members across Ontario.

As of October 12, 2021, team members who are not fully vaccinated will be placed on an unpaid leave of absence unless they have a documented medical reason that prevents them from receiving the vaccine.

While we remain incredibly proud of our team members who have stepped up to get the COVID19 vaccine, we all have a role to play in crushing COVID-19 permanently. This is more urgent as the fourth wave looms driven by the more transmissible and dangerous Delta variant. Quite simply, getting the vaccine is the single biggest step we can take to protect ourselves, those we love, our colleagues and the people we care for every day.

As people leaders, we encourage you to huddle with your teams to ensure they understand the new vaccine plans and to give them a chance to ask any questions. To assist you, attached to this email are Q&As for use with your teams, as well as a letter we ask you to share in hard copy with every team member. A template letter is included for residents and families, advising
them of this important step. Also included is a template leave of absence form.

Thank you for your continued leadership and unwavering commitment to those we care for.

Ryan Bell, CEO
Southbridge Care Homes

View Document
4May, '21

Directive #3 for Long-Term Care Homes under the Long-Term Care Homes Act, 2007

Learn about Long-Term Care Homes under the Long-Term Care Homes Act.

View Document
22Mar, '21

The Senior Living CaRES Fund announces 2021 funding and welcomes two new partners

To date, more than $2.3 million has been awarded to senior living workers.

TORONTO, March 22, 2021 – Today the Senior Living CaRES Fund (the CaRES Fund) welcomes two new partners, Southbridge Care Homes and OMNI Health Care, and announced that it is now accepting new applications to the fund.

Established in May 2020 by Chartwell, Revera, Extendicare and Sienna, in recognition of the extraordinary efforts of senior living sector employees in the face of the pandemic, the CaRES Fund provides one-time financial assistance of up to $10,000 to Canadian employees of all senior living operators. To date, more than $2.3 million has been awarded to 679 senior living workers.

The Fund will continue its legacy in 2021 and plans to hold up to four application review windows. As of today, the Fund is accepting applications for financial assistance from sector workers experiencing hardship. Applications for the first quarter of funding are open from March 22 to April 9. The CaRES Fund will share future application periods in the coming months.

“Senior living sector workers put the needs of others before their own. Over the last year, we have seen them work tirelessly to prevent the spread of COVID-19,” says Hazel McCallion, spokesperson for CaRES. “The CaRES Fund honours them and the heroism they showed during the pandemic for years to come.”
As the CaRES Fund prepares to accept applications, it is pleased to welcome two new partners, platinum sponsor Southbridge Care Homes and gold sponsor OMNI Health Care. The generosity of Southbridge Care Homes and OMNI Health Care will make a real difference in the lives of senior living sector workers.
“The commitment of our front-line workers is inspiring,” says Ryan Bell, Chief Executive Officer, Southbridge Care Homes. “It is our pleasure to join the CaRES Fund in recognizing their efforts.”

“The CaRES Fund has supported hundreds of dedicated senior living employees from across the country,” says Patrick McCarthy, President and CEO, OMNI Health Care. “We look forward to joining the founding partners in supporting hundreds more in 2021.”

The CaRES Fund provides one-time hardship financial support for employees impacted by the pandemic including personal support workers, nurses, dietary aides, and the recreation, environmental, culinary and administrative staff who are working tirelessly to care for residents.

All senior living sector employees across Canada, regardless of their employer, are eligible to apply.

An Initiative for the Future
The CaRES Fund intends to continue its legacy post-COVID-19 through the establishment of a foundation aimed at continuing to support employees in the senior living sector who are experiencing hardship. As the initiative grows in size, and future contributors, it will always be rooted in the history of COVID-19 so that Canadians will never forget the heroic contributions of senior living sector employees.

About the Senior Living CaRES Fund
The Senior Living CaRES Fund was launched as a two-million-dollar fund established by Chartwell Retirement Residences, Revera Inc., Extendicare and Sienna Senior Living. Open to all employees in the sector, and inspired by their dedication and commitment, the CaRES Fund provides financial assistance to those facing extraordinary circumstances and will build a legacy for future investment to support urgent financial needs and employee education.
More information about the fund and the application process can be found at

For further information please contact:
Larry Roberts
Revera Inc.
[email protected] 

26Feb, '21


Southbridge is excited to announce that it is partnering with Centennial College of Applied Arts and Technology to provide further IPAC training to Registered Nurses and Registered Practical Nurses across its retirement and long-term care homes. The training will be conducted through a series of courses and workshops over four days, for a total of three sessions. The first training session begins on March 26th, with subsequent sessions to start on April 23rd and May 28th.

The training sessions will see more than 100 registered care staff across all Southbridge’s care homes participating in the four-day workshops, which are being offered remotely to ensure the health and safety of staff during the COVID-19 pandemic.

The Infection Prevention and Control (IPAC) course and workshops will provide participants with IPAC knowledge to reinforce and strengthen IPAC practices in our long-term care and retirement homes. These sessions will focus on current best practices of infection prevention, outbreak management, and emergency preparedness.

The opportunity has been met with great enthusiasm by care staff and homes, and we look forward to building on the work we have begun to further enhance our infection prevention and control practices across all Southbridge homes.

25Jan, '21


Building on its work to enhance infection prevention and control practices across all its retirement and long-term care homes, Southbridge is supporting staff members looking to obtain their Certification in Infection Control (CIC), a voluntary, periodic certification for all Infection Prevention and Control (IPAC) Professionals meeting the required educational and practice requirements.

Infection Prevention and Control Canada endorses the CIC certification as a core requirement for the position of Infection Prevention and Control Professional.

Southbridge currently has six team members writing their certification exams, all of which are expected to be completed by the end of June. The staff members each come from different homes, including:

  • Shelburne Long-Term Care
  • Orchard Villa Long-Term Care
  • West Park Long-Term Care
  • Manoir Marochel Long-Term Care
  • Craiglee Long-Term Care
  • Pinecrest Long-Term Care

Southbridge congratulates those who are working towards receiving the CIC certification, and encourages all eligible staff members to consider taking the exam to enhance their IPAC knowledge.

18Dec, '20

IPAC Canada Announcement of Appointment


The Board of Directors of IPAC Canada is pleased to announce the appointment of James Ayukekbong PhD CIC® as Editor-in-Chief, Canadian Journal of Infection Control.

Dr. Ayukekbong will commence his term on January 1, 2021.

Dr. Ayukekbong holds a PhD in Medical Science/Epidemiology and Certification in Infection Prevention and Control (CIC®). He is an active member of IPAC Canada and IPAC Northeastern Ontario. To date he has published 20 peer reviewed articles including commissioned reviews and editorials. Currently he is lead subject matter expert at Algonquin College and is a guest editor for the Canadian Journal of Infectious Disease and Medical Microbiology. Dr. Ayukekbong is the Director of Infection Prevention and Control at Southbridge Care Homes in Ontario. We welcome Dr. Ayukekbong to his new role with IPAC Canada.

The Board of Directors also gives its most profuse thanks to outgoing Editor-in-Chief, Victoria Williams. Her service to IPAC Canada and CJIC has been tireless. Managing the publication during the pandemic has been unprecedented and challenging. She will continue to mentor the incoming Editor-in-Chief through to the publication of the spring 2021 issue. Associate Editor, Devon Metcalf, will continue to provide assistance to the new Editor-in-Chief.

Outbreak Update – Daily Update

Country Village Homes – Woodslee, ON

  •  1 resident and 2 staff members have tested positive for COVID-19.  The resident and the staff members are fully vaccinated. The resident is asymptomatic and the staff members are currently isolating at home.

Questions? We Can Help!

Interested in learning more about our homes? Questions about any of the above information? We can help. Complete the following form and we’ll be in touch as soon as possible.