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COVID-19 Updates
Southbridge Memorable Moments

COVID-19 Updates

For the most up-to-date information on the outbreak in your region, please visit your local public health unit website.

COVID-19 Updates2020-06-23T08:35:18-04:00
24Jul, '20

July 22 COVID-19 Update

We are pleased to inform you that the Government of Ontario has now revised its directive on visitation at long-term care homes. The first phase involved allowing outside visits to occur between residents and family members at homes across the province. As of July 22, 2020, the province will allow indoor visits to resume, subject to certain conditions outlined below. We know you are eager to be reunited with your loved one after several weeks of separation due to the COVID-19 virus. At the same time, we will be requesting that all visitors follow these protocols to limit the potential for exposure to the virus:

  • Visitations must be pre-scheduled with the home outside of mealtimes, be limited to 30 minutes in length and will be allowed if the home is not be in a current COVID-19 outbreak. The exception is for visits to a resident who is at end-of-life.
  • In order to promote equitable access, residents will be limited to one visit per week in either an indoor or outdoor setting, up to 2 people at a time.
  • For indoor visits, visitors must verbally attest to staff that the visitor has tested negative for COVID-19 within the previous two weeks and subsequently not tested positive. Please note that the home is not responsible for providing the testing.
  • For outdoor visits, visitors will no longer be required to attest to negative COVID-19 test as previously directed. Visitors will still be required to wear a face covering and must maintain the appropriate physical distance (2 metres).
  • Visitors must complete the attached screening questionnaire, which will be given to home staff upon each visit. Failure to complete the questionnaire or to pass the screening criteria will mean the visit must be rescheduled.
  • Visitors must comply with long-term care home infection, prevention and control protocols, including proper use of face or surgical/procedural masks and use of hand sanitizer before and after the visit. While hand sanitizer will be provided at the home, visitors will be expected to provide their own face coverings for outdoor visits.
  • With the exception of service animals, animals may not accompany a visit.

Please contact the home of your loved one directly to discuss details of arranging a visit or to get answers to any additional questions you may have. We thank you for your continued patience and support for our staff and residents during this difficult time.

9Jul, '20

July 9 COVID-19 Update

We are pleased to share with our community that at this time, all Southbridge long-term care and retirement homes continue to remain free of the COVID-19 virus.

We will continue to work with our government and healthcare partners in the fight against this virus, and we are deeply appreciative that everyone—residents, staff, families and communities—have come together to support our outbreak response and prevention protocols.

It has been a delight for all of us to welcome families back under safer circumstances, and we have greatly enjoyed the time that everyone gets to spend outdoors enjoying the summer weather.

We would also like to share with you that in the interest of ensuring that you continue to receive the most relevant information, updates will be provided on a bi-weekly or as-it-happens basis moving forward.

Updates about our homes will now also be found under the Southbridge Memorable Moments button at the top of our home page.

From all of us at Southbridge, thank you for your ongoing cooperation.

18Jun, '20

June 18 COVID-19 Update

Sunday June 21st is Father’s Day, and a number of our homes are organizing activities and special events to celebrate the fathers and grandfathers in our communities.

Families who are interested in learning more about how they can get involved and support these activities are encouraged to reach out to their respective homes.

As with our Mother’s Day celebrations, we do ask that anyone planning to deliver gifts, or have gifts delivered, reach out to their care team for instructions on how deliveries can be made and what items can be accepted.

We know that holidays like this are special to families, and that while COVID-19 has presented some unique challenges in how we come together, our families have continued to find innovative and unique ways to show their love and appreciation for their loved ones.

15Jun, '20

June 15 COVID-19 Update

As you may have heard, the Ontario government announced the gradual resumption of visits to long-term care homes, retirement homes, and other residential care settings.  Family and friends will be allowed access to these settings beginning June 18, 2020.

We are very pleased that our residents in homes and communities that are not in outbreak will be able to see their loved ones soon. We are working through the details and revising our policies and protocols to ensure alignment with the directives of the Ministry and Public Health.  This information will be communicated to you very soon.

For homes that are currently in outbreak, we will not yet be able to welcome visitors during the outbreak.  An updated listing of homes in outbreak can be found at https://www.southbridgecarehomes.com/covid-19-updates under the COVID Home Status.

Outbreak clearance is given by the local public health unit. An outbreak is considered cleared 14 days after the last resident or employee case of COVID-19 and  once authorized by the local public health authority.  While we cannot start visits until an outbreak is cleared, we have started planning for the time when these homes will be able to safely reconnect families and residents.   We are working through the details and revising our policies and protocols to ensure alignment with the directives of the Ministry and Public Health. This information will also be communicated to you very soon.

11Jun, '20

June 11 COVID-19 Update

Beginning this week, we have a few changes that we would like to share with you. In line with the health and safety protocols set out by local health authorities, we are happy to announce that we are beginning to assist residents in accessing outdoor spaces to enjoy some recreational time in the nicer weather.

Staff will be accompanying residents at all times and will be in full PPE. Physical distancing will also be observed, and the number of people in the courtyard at one time will be restricted.

Also starting today, we will be testing staff at our homes twice a month for COVID-19. This is in line with the directive issued by the provincial government over the weekend.

Along with our enhanced infection control measures already in place, this will help us ensure that as the province continues with its phased re-opening, our residents, care workers and their loved ones remain safe, and that we are detecting possible health risks earlier.

As always, if you have any questions about our outbreak response measures, or about the care your loved one is receiving, please reach out to your home, and a member of our care team will be happy to speak with you.

9Jun, '20

June 9 COVID-19 Update

Starting this week, we will be testing our staff for COVID-19 in all of our homes every other week. This is in line with the directive issued by the provincial government over the weekend.

As the province continues a phased re-opening detecting possible health risks earlier will help to keep our residents, care workers and their loved ones safe.

As always, if you have any questions about our outbreak response measures, or about the care your loved one is receiving, please reach out to your home, and a member of our care team will be happy to speak with you.

Outbreak Update – Daily Update

Below is a listing of the of the homes that are currently in COVID 19 outbreak as of September 23, 2020.

No homes in outbreak currently.

Questions? We Can Help!

Interested in learning more about our homes? Questions about any of the above information? We can help. Complete the following form and we’ll be in touch as soon as possible.